Has it ever happened that your car suddenly broke down on the road, and you didn’t know what to do? In such a situation, a “towing service” proves to be your biggest help. But most people don’t know how many types of towing services there are, how they work, and how much they cost.
In this article, we will understand in detail what towing is, what its types are, when and why it is needed, and what its average cost might be.
What is a Towing Service?
Towing means moving a broken down, damaged, or stuck vehicle from one place to another with the help of a special vehicle (tow truck).
When your car breaks down on the road, the engine doesn’t start, or there’s an accident, it’s impossible to move it yourself.
In such a case, a tow truck comes, lifts the vehicle with the help of a hook, chain, or platform, and takes it to a workshop, garage, or safe place.
Towing services are available not only for cars but also for bikes, trucks, SUVs, and sometimes heavy vehicles like buses or trailers.
Main Types of Towing Services
There are several types of towing services, and each is used in different situations. Let’s understand them in detail:
Hook and Chain Towing:
This is the oldest and most traditional towing method. In this, the tow truck lifts the vehicle from the rear with the help of a chain and hook and pulls it away.
- Advantages: Inexpensive and fast process
Suitable for small and light vehicles - Disadvantages: Can damage the vehicle’s bumper or tires
Not recommended for modern cars - When to use: This towing method is suitable for older cars or vehicles that are already damaged.
Wheel-Lift Towing
This is a modern version of Hook and Chain towing. It uses a metal yoke instead of a chain, which is placed under the front or rear wheels of the vehicle.
- Advantages: Less damage to the vehicle
Ideal for towing short distances within the city - Disadvantages: Not suitable for very heavy vehicles
- When to use: This method is suitable if your car suddenly breaks down in traffic or gets stuck in the middle of the road.
Flatbed Towing
This is considered the safest and most popular towing method today. It involves a flat platform at the back of the tow truck, onto which the entire vehicle is lifted and placed.
- Advantages: No damage to the vehicle
Ideal for long-distance towing
Perfect for luxury or sports cars - Disadvantages: More expensive than other methods
- When to use: If your vehicle is completely disabled or needs to be transported over a long distance, flatbed towing is the safest option.
Integrated Towing
This is used for heavy vehicles such as buses, trucks, or trailers. The truck has extra axles and strong arms that can easily tow heavy vehicles.
- Advantages: Extremely powerful
Designed for large vehicles - Disadvantages: Not necessary for regular cars
Higher cost - When to use: This method is suitable for large commercial vehicles, or trucks and buses involved in road accidents.
Motorcycle Towing
Nowadays, many companies offer specialized towing services for bikes and scooters. The motorcycle is loaded onto the truck using secure hooks or clamps.
- Advantages: No damage to the bike
- Fast and convenient
- Disadvantages: Available for limited distances
- When to use: When your bike won’t start or gets stuck in the middle of the road due to a puncture.
Accident Recovery Towing
If your vehicle is severely damaged in an accident, this towing service is used to remove it from the road and transport it to a workshop.
- Benefits: Safe removal from the accident site
- Assistance with police and insurance procedures
- When to use: When the car is stuck in the middle of the road, overturned, or the engine is completely damaged.
How are Towing Charges Determined?
Towing companies typically determine charges based on three main factors
- Base Rate: Every tow truck service has a minimum charge (ranging from ₹2,000–₹4,000), which is valid for a distance of 5–10 kilometers.
- Per Kilometer Charge: An additional charge of ₹50–₹100 per kilometer may be applied for extra distance.
- Time and Circumstances: Additional charges may apply for services requested at night or on holidays.
- If the vehicle is stuck (e.g., in mud, a ditch, or involved in an accident), a separate recovery charge is applied.
Things to Keep in Mind When Using a Towing Service
It’s essential to take certain precautions when using a towing service to avoid any problems or additional costs.
- Use a licensed company only.
Ensure the company has valid registration and experience. - Get a quote beforehand.
Confirm the cost and distance over the phone to avoid disputes later. - Take photos of the vehicle.
Take pictures of the vehicle’s condition before towing to have proof in case of any damage. - Inform your insurance company.
If the accident or breakdown is covered under your insurance, it can help with the insurance claim. - Note down the tow truck details.
Keep a record of the license plate number, driver’s name, and company information.
When is a Towing Service Needed?
Towing services aren’t just for accidents. They may be needed in several other situations, such as:
- Engine or battery failure
- Gear system malfunction
- Flat tire and no spare available
- Road accident or skid
- Car locked out or keys lost
- Vehicle stuck in floodwaters, mud, or sand
Insurance and Roadside Assistance
Many auto insurance policies or roadside assistance plans include towing coverage. For example, if your car insurance policy includes “24×7 Roadside Assistance,” you can get towing service without any extra payment.
- Benefits: Cost savings
- Faster assistance
- Reliable service
- How to check: Check the “Roadside Assistance” or “Towing Coverage” section in your insurance policy or mobile app.
Conclusion: How to Choose the Right Towing Service
A towing service can be a lifesaver for any driver in an emergency. A sudden breakdown on the road, an accident, or getting stranded due to a technical malfunction – in all these situations, choosing the right towing service is crucial. If your vehicle is a new, expensive, or luxury car, flatbed towing is the safest option as it transports the vehicle without any damage. However, if the car is a standard model and the distance is short, wheel-lift towing would be suitable. When choosing a towing service, always check the company’s reliability, cost, and insurance coverage. Remember, the right information and preparation not only provide relief during difficult times but also ensure the safety of your vehicle.
